UPDATE: Scheduling and Operating System Change!
Our first priority is, and always has been to best serve you our valued guest. In order continue to elevate our communication, scheduling, and ultimately our services, we are moving to a new operating system. Starting March 31, 2021 we will begin migrating to Meevo2, our new operating and booking system. During this transition, you may receive notifications regarding upcoming appointments that you have already previously scheduled. This may happen as we get those previously scheduled appointments input in to Meevo2. Don’t worry, that means we’re doing something right on our end! If the appointment notification differs from what you already have in your calendar, please let us know asap! If you know that you have a future appointment scheduled, and do not receive a notification in the next few days, please contact us asap so that we can be sure that everything looks right on our end. It may mean that we have outdated contact info for you, or that we need to update settings for you on our end. Additionally you will likely receive a “New Client Form” asking for your contact info etc.. Please fill out this form as completely as possible, this will help us to update our client list! Our online booking system will likely be unavailable for a few days as we complete this transition. When it comes back online, it will be in the new Meevo2 online booking platform. You will have to create a new login, and will likely have to input credit card information, and possibly pay a deposit in order to secure a booking. Credit card information is securely stored, and any and all deposits will be clearly explained prior to your booking. If a deposit is held, it will apply to your service total on the day of your appointment! Deposits help us as a company to safeguard against client no-shows, non-illness or emergency related last minute cancellations, and robo-bookings (that’s like a spam booking, made by a non-human computer that isn’t connected to a real person). I appreciate your patience and understanding as we make this big transition! Please stay tuned for more information, and guidance as we get everything back online!
XOXO,
Genevieve